Chat Team Inform Members of Bans / Length of Ban

[owenshooter]

As a member that has enjoyed his share of bans, as one of the most penalized members that is not perma-banned, I speak with a little bit of knowledge on this subject.
The chat team conducts themselves in the shadows and are not held accountable for their actions and do not take accountability for their own actions. For instance, I was issued a ban a few weeks ago from Global Chat and contacted an actual moderator who was unable to see an infraction or reason for my ban and immediately reversed the arbitrary decision. They make up the rules as they go. Deem whatever whomever is on duty at the time, finds offensive, as offensive and act wildly out of accordance with site guidelines. As I have now received an MCHAT and Global Chat ban with no notification of the ban via PM, no clarification of the broken rule, no clarification of the length of the ban or the issuing moderator, my suggestion is simple.

Chat team should conduct themselves like the rest of Team CC when issuing bans:

• Send a PM when banning a member

• State the "Moderator" issuing the ban

• State the Violation and the specific rule broken

• State the length of the ban

Simple, easy, no coding required. Only thing required is for the Chatters to grow a pair and stop hiding in the shadows as they issue arbitrary and contradictory bans.



The black jesus has spoken...-Bj

[gcwca_4_life]

The black Jesus has spoken.

I mean this should really be standard.
Yeah, it's a tiny bit of extra work for mods and admins when issuing a ban, but it's a responsibility that should be taken with the position.

Unless someone is guested and permabanned this should be an automatic. There shouldn't be any guessing.

[Apatheist]

I agree, it's unreasonable to ban someone for rule-breaking without telling them why and for how long. Two questions - not suggestions or proposals by any means: 1) Should bans be made public, so that people can educate themselves on what is or isn't acceptable? I don't know whether name and shame would have a positive effect or not. 2) Is there a threshold of X bans in a T time period that leads to more severe punishment? If so, the information should perhaps include the relevant count so the transgressor knows exactly where they stand.

[owenshooter]

I agree, it's unreasonable to ban someone for rule-breaking without telling them why and for how long. Two questions - not suggestions or proposals by any means: 1) Should bans be made public, so that people can educate themselves on what is or isn't acceptable? I don't know whether name and shame would have a positive effect or not. 2) Is there a threshold of X bans in a T time period that leads to more severe punishment? If so, the information should perhaps include the relevant count so the transgressor knows exactly where they stand.

If I recall, there is an escalation scale they use in the forums, unless they go nuclear on you and go for a year or more (first hand knowledge). Days, Weeks, Months, for repeat infractions. However, with the forum bans, I was always informed of the transgression and the reasoning behind it. At that point, you can appeal your ban through the appropriate channels. That is one of my biggest issues with how the chat team works. What is there to appeal? What was the actual rule broken? What is the history with the mod that did it? Is it the same mod that handed down a ban out of the ether on a night I wasn't even in chat "having fun," but was actually just conversing with CC friends?

There just needs to be some sort of clarity and process that can be appealed. Asking someone to not do something that is then clearly stated is not against the rules, and then banning them for not heading your puritanical requests, is ridiculous. Plenty is said in the forums and within chat and on my own wall that I do not agree with. Go look at my wall right now, spammed up with religious protestations from a user that I actually enjoy bantering with! Do I agree with it? Is it crossing some sort of ban threshold? I don't think so. And my man can say whatever he wants.

Anyway, I thought this was already in place as I had received chat bans before in the long ago past. Why did it stop and what is the process now?

the black jesus has spoken...-Jesus noir