Conquer Club

Investigating Cant scroll on logs

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Cant scroll on logs

Postby centuori on Sat Apr 27, 2024 8:21 am

I use my mobile to play generally. I am unable to scroll through the game log and chat logs this morning.
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Re: Cant scroll on logs

Postby fishydance on Sat Apr 27, 2024 12:18 pm

Jimboy has reported the same problem. What mobile are you on, and what is your OS? They need that to investigate.
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Re: Cant scroll on logs

Postby TeeGee on Sun Apr 28, 2024 4:20 am

centuori wrote:I use my mobile to play generally. I am unable to scroll through the game log and chat logs this morning.


bigWham has identified a possibility of a javascript issue with the interface. It has been noted and is being investigated.

jimboy found if he zooms the chat out he is able to scroll as a temporary fix.
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Re: Cant scroll on logs

Postby owenshooter on Sun Apr 28, 2024 6:06 am

TeeGee wrote:
centuori wrote:I use my mobile to play generally. I am unable to scroll through the game log and chat logs this morning.

jimboy found if he zooms the chat out he is able to scroll as a temporary fix.

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Re: Cant scroll on logs

Postby adolf_frogler on Tue Apr 30, 2024 7:22 am

TeeGee wrote:
centuori wrote:I use my mobile to play generally. I am unable to scroll through the game log and chat logs this morning.


bigWham has identified a possibility of a javascript issue with the interface. It has been noted and is being investigated.

jimboy found if he zooms the chat out he is able to scroll as a temporary fix.


My scrolling stopped working too. :(
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Re: Cant scroll on logs

Postby adolf_frogler on Wed May 01, 2024 2:52 pm

I can't scroll either, in any game
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Re: Cant scroll on logs

Postby jimboy on Thu May 02, 2024 6:24 pm

So just to add to this, I can't scroll either as mentioned above.

I have 2 Samsungs, and it was working on one of them but not the other. I just did the latest software update on the phone that was still working and now it doesn't work on that phone either. So what I'm saying is, is that the latest Samsung update doesn't play nicely with the CC website. So I hope that information helps, and I also hope that it's something that can be remedied.
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