Premium Subscription Problem

[Ragnars Wolves]

Greetings...

My problem may be a little convoluted so please bare with me.

my dad played this game and retired a year or so ago. I got permission to join on the same IP as I live at home but couldn't play in any of the same games.

Recently my Dad (GrudgeBringer) re-upped the premium account although he doesn't play so I can continue without having to start over and go through this all again with the same credit card etc. it DOES show he is good until Feb 2015, but I can't play more than 4 games. I have never had that problem before and I don't think my dad had that in mind when he got the Premium account for me through his IP.

Can you help us on this or do I need to make another name on his account (Which I don't want to do. Please help straighten this out please

[Swifte]

For Premium issues, it's usually best to open an e-ticket:
http://www.conquerclub.com/eticket/index.php#openticket