Server Downtime and Data Loss

by **Jippd** on Fri Oct 04, 2013 4:22 pm

Thanks for the fix. I also appreciate the transparency in the issue including the notification on the home page when the server crashed.. A little information goes a long way

by **CaptainVOID** on Fri Oct 04, 2013 4:25 pm

No worries guys (and girls) thanks for working in to the wee hours of the morning to fix it. We appreciate the efforts...

by **Robespierre__** on Fri Oct 04, 2013 4:25 pm

Thanks for all the hard work. For all who are frustrated by life's rude behavior sometimes, try to remember that these are actual people doing their best. Even if their best is not as good as it could theoretically be, it is no reason to lambaste them. Thanks for the hard work.

Robes

by **AslanTheKing** on Fri Oct 04, 2013 4:38 pm

too bad it didnt happen 2 days ago, that day i was screwing with speedgames and lost more than 200 points

by **Casius Belius** on Fri Oct 04, 2013 4:55 pm

Come on guys.......stop measuring whether the missing data resulted into negative or positive outcome. Life goes on and we are waiting to take your turns to leave all this behind. Shit happens and for sure the admin team of CC had a rough night. They have been doing a great job all these years. So, let dices roll again!

by **Biase** on Fri Oct 04, 2013 5:01 pm

YOU GUYS ROCK!!! Thank you for doing what you do, any complainers should be shot with a cannon!

by **gloman55** on Fri Oct 04, 2013 5:02 pm

thank you for your dedication to this site and your hard work in getting it back up and running.

by **Shannon Apple** on Fri Oct 04, 2013 5:05 pm

Biase wrote:YOU GUYS ROCK!!! Thank you for doing what you do, any complainers should be shot with a cannon!

+1

by **Pezter** on Fri Oct 04, 2013 5:08 pm

Good work, guys. It must've been chaotic. Thanks for getting it sorted, keeping damage to a minimum and keeping us informed as soon as practicable.

by **Boniman** on Fri Oct 04, 2013 5:15 pm

Good job getting it back up and running guys, dont worry about it, shit happens

by **CrashAWC** on Fri Oct 04, 2013 5:18 pm

I got a better drop in a tourney

by **Daddyztrain** on Fri Oct 04, 2013 5:26 pm

That's tough and frustrating. A very real threat in business. A standby environment with real time back up is advisable. There are very affordable ways to accomplish this these days and would be happy to assist you .
Thank you for communicating and good job bringing it back up.

by **gerf** on Fri Oct 04, 2013 5:40 pm

Good job at keeping a relatively recent backup. I don't think it's that bad.

A week extension seems a bit fairer for the premium members, but that's just my opinion. I'm a freeloader now, so I appreciate the speed games!

by **medic1982** on Fri Oct 04, 2013 5:48 pm

Good job on getting it sorted!

by **roee007** on Fri Oct 04, 2013 5:53 pm

bloody hell
good luck in the next time

by **Jimmy V** on Fri Oct 04, 2013 6:11 pm

Nice work on getting this back!

by **stealth99** on Fri Oct 04, 2013 6:18 pm

i don't remember much of yesterday so we have something in common. I did take some terrible turns and ran into big stacks everywhere i went. Does this mean I get a do-over on yesterday? Groundhog Day all over again, woohoo!

by **greenoaks** on Fri Oct 04, 2013 6:27 pm

i don't remember what tournaments i created games in. i will now have to check every one and compare the Game Finder results to my spreadsheets and brackets on Challonge.

not a big deal, planned on doing that anyway :lol:

thanks for the prompt fix. =D>

by **greenoaks** on Fri Oct 04, 2013 6:28 pm

osman76 wrote:I was playing a tournament game that was a 99% loss. Now with dice help i managed to make it a 90% win. My opponent is complaining and says that it would be fair to let him win. I am a player with 80+ active games so some games i was winning yesterday now they didn't even started!
Which option is fairest?
1. Win the game
2. Lose the game
3. Request from TO to replay the game

I think option 3 is the the golden section, but i need some opinions, especially from administrators.

play the game before you.

by **Vondue** on Fri Oct 04, 2013 6:44 pm

drunkmonkey wrote:
elbitjusticiero wrote:
TheProwler wrote:I don't know shit about your design or what table was lost.

This is the important part.

Not really. It just means he can't walk them through step-by-step on how to fix it. He was still spot on about the failure.

That's pretty presumptuous. I also do not know what happened, what the state was, etc. I choose to believe that the admins did all they could to restore the system in a reasonable amount of time. That's the critical part. I'm sure that they may have been able to recover almost everything, but it may have taken days or weeks. I, for one, appreciate the decision to bring back the system as quickly as they did. This is NOT a financial system with SOX compliance, there's no critical medical data stored, no one is going to suffer some horrible fate because of the rollback.

TheProwler made some assumptions that I haven't seen verified. Do you know what the IT budget is? Are you assuming they have the resources for a real-time multi-colo snapshot backend system? Do you know what the issue was? I'm sure that for any complex system that you design, if I have enough information about the components and how they interact, that I can hypothesize a failure scenario where you'll be lucky to be able to recover from tape. It's all a question of how much resources can be devoted to maintaining operational uptime. You can do a lot with an infinite budget, but I assume that's not the case.