Server Downtime and Data Loss

by **gsolo19564** on Fri Oct 04, 2013 10:19 am

It's just a game. If you are that upset about losing games you won, maybe you should take a couple minutes and rethink the direction your life is taking you.

by **Dukasaur** on Fri Oct 04, 2013 10:20 am

Ishihara wrote:I'll just second what everyone else is saying - big thanks to the tech people not only for getting right on the problem, but for the communication to everyone about it... good job!

Well said!

Database crashes happen to everyone. Fixing them promptly is the sign of a good organisation. Thank you tech team for giving up a night of sleep so we can play Conquer Club this morning!
=D>

And thank you BigWham for a clear and prompt announcement about it!
=D>

by **FernandoRacing** on Fri Oct 04, 2013 10:23 am

Thanks for restoring data so fast. I love conquer club and for the ones complaining..... be happy it is just a game.
Saludos from Mexico

by **apey** on Fri Oct 04, 2013 10:25 am

BigBallinStalin wrote:My eliminated opponents have risen from the dead!!!

NOOOOOOOOOOOOOOO!!!!!!!!!!!!!!!!!!!!!

Its the zombie apocalypse!!! :-s

by **Ignoreme** on Fri Oct 04, 2013 10:27 am

WHAT!!!!! You mean to say I get back the points I lost in the speed game last night AND get to replay the really stupid bone headed play I made in the Pearl Harbor game?
I'm good. :-$

by **blakebowling** on Fri Oct 04, 2013 10:28 am

Butcher89 wrote:Why the role back?

Why not just pick up where you left off at?!!

This "roll back" (which is BS), might cause a winning game to turn into a losing game.

Terrible management and structure by the Conquer Club Staff.

I'm not sure you understand the situation.

Due to a data loss in one of our core system tables, games were unable to be played. The only way to restore functionality was to restore the database from a backup.

"Picking up where we left off at" wasn't an option.

I do apologize for the inconvenience this issue has caused and we are taking steps to increase the frequency of backups, which will help to minimize the lapse in a restoration should a similar event occur in the future.

by **Wingnut 16ga** on Fri Oct 04, 2013 10:30 am

Thanks Tech Team....for the excellent effort to restore game play and the communication of what the problem was....

by **frankiebee** on Fri Oct 04, 2013 10:33 am

By the way, thanks for fixing everything so fast. I think it's a shame a lot of players react so emotionally and narrow minded. This things happen, and the fact that you guys repaired it in such a short time is amazing. Here's a smiley for you. :ugeek:

by **farm** on Fri Oct 04, 2013 10:35 am

Thanks for the time and effort you guys put into CC!

by **FernandoRacing** on Fri Oct 04, 2013 10:35 am

I tnink this is another part of us goverment shutdown that affected conquer it srrvices !!!! Lets blame Obama or Republicans but never Conquer team that did an excelent job in fighting the shoot down
SALUDOS DESDE MEXICo

by **CMetternich** on Fri Oct 04, 2013 10:35 am

Thanks tech team, excellent effort. =D>

Btw, I had a better roll this time, so apparently this timeout doesn't have to be negative for all players.

by **ElricTheGreat** on Fri Oct 04, 2013 10:36 am

Dukasaur wrote:
Ishihara wrote:I'll just second what everyone else is saying - big thanks to the tech people not only for getting right on the problem, but for the communication to everyone about it... good job!

Well said!

Database crashes happen to everyone. Fixing them promptly is the sign of a good organisation. Thank you tech team for giving up a night of sleep so we can play Conquer Club this morning!

And thank you BigWham for a clear and prompt announcement about it!

+1

by **jltile1** on Fri Oct 04, 2013 10:37 am

So should games affected severely be re made ?

by **watsy** on Fri Oct 04, 2013 10:38 am

Well done to all who fixed this =D>

by **GoranZ** on Fri Oct 04, 2013 10:39 am

blakebowling wrote:
benga wrote:Can you slow down a bit in your updates and new things, there have been a lot of setbacks lately.

Just to note: This wasn't caused by an update. Database corruption is something that happens occasionally. (To put it in perspective, the last time CC had data loss like this was in 2010).

As far as I remember then only the messages were lost due to reaching primary key limit... back then only data from 1 table wasn't being recorded, now you guys now lost the whole Database. Sorry but that bug is not comparable to today's

. Today 24 hours old backup was restored, then the bug was fixed on the fly.

Out of curiosity... Did you make us all Conquerors or Cooks

by **jacktoo** on Fri Oct 04, 2013 10:42 am

Well done getting back to speed. You did a great job.

I'm not surprised that this game has so many whiney bitches.

by **King Engineer** on Fri Oct 04, 2013 10:43 am

Good job Tech guys! I have worked with infrastructure before, and knows these kinds of things cause SO MUCH STRESS and happen for the smallest of reasons - keep up the good work and get some sleep!

by **Fazeem** on Fri Oct 04, 2013 10:43 am

this was painful but understandable. As consolation you guys could give a unilateral points bump to everyone that had a active game that was effected :-D

or not either way thanks for the prompt fix.

by **Agent 86** on Fri Oct 04, 2013 10:44 am

I'm aware of the problem you faced tech team, you did an excellent job restoring everything so quickly. As Blake has said, they will look into backing up the system more frequently =D>

86

by **iLflankU** on Fri Oct 04, 2013 10:46 am

I want my membership fee back. This is just ridiculous..

by **Rockit** on Fri Oct 04, 2013 10:49 am

WTF?
Who took my $200, I swear I passed GO and collected it yesterday. Who wants to trade me for the three Railroads I own?

by **Teflon Kris** on Fri Oct 04, 2013 10:52 am

During the period lost, somebody in tech restored my dice adjustment to 'normal'. A previous owner had given me a negative dice-adjustment for not believing God is 'Merican.

Please can it be set to 'normal' again? Then I can re-win the lost games I won first-time-around.

Thanks

by **lilrvrgrl** on Fri Oct 04, 2013 10:53 am

iLflankU wrote:I want my membership fee back. This is just ridiculous..

I hear that!

by **rjhankey** on Fri Oct 04, 2013 10:55 am

Thanks for getting the site back up and running so quickly -- I can only imagine the screams if the data had last been backed up a year ago ... or never ...