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Server Downtime and Data Loss

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Re: Server Downtime and Data Loss

Postby D-Mac on Fri Oct 04, 2013 9:22 am

Previous plays have disappeared and it seems to have gone back a few rounds???
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Re: Server Downtime and Data Loss

Postby grifftron on Fri Oct 04, 2013 9:23 am

Actually looking at my games.. I remembered that I played the biggest baby in CC, all of our chat has went away.

But I am glad I get to kill him again, more pleasure for me!


#christmascameearlythisyear

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Re: Server Downtime and Data Loss

Postby timrs2001 on Fri Oct 04, 2013 9:24 am

JBlombier wrote:Good job, everyone. I was thinking I'd gone mental, glad that isn't so.


You sure about that? :)
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Re: Server Downtime and Data Loss

Postby Will Lee on Fri Oct 04, 2013 9:25 am

Well done, guys. Just my luck that I lost wins instead of losses... :roll: :lol:
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Re: Server Downtime and Data Loss

Postby Chariot of Fire on Fri Oct 04, 2013 9:33 am

Now I know how psychics feel. I can tell you what nuke cards my opponents are about to produce as I've already seen them played once before.
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Re: Server Downtime and Data Loss

Postby HardAttack on Fri Oct 04, 2013 9:33 am

dejavu !
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Re: Server Downtime and Data Loss

Postby filopo on Fri Oct 04, 2013 9:35 am

dejavu
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Re: Server Downtime and Data Loss

Postby narutoserigala on Fri Oct 04, 2013 9:36 am

http://www.conquerclub.com/game.php?game=13346508

Thank you for attending to the data loss problem. However there are matters that you should also look into as a follow up that cannot be solved merely by crediting us 2 extra days.

Take for example the game above.

Teal had a disastrous turn before the reset. As a result, my team was in command of the game.

After the rollback, teal reset his turn and had a great round!

Now our winning game reversed to a losing game instead due to the rollback.

This is unfair to us considering that it is a tournament game.

Besides that I also had another winning game reversed as a result of your rollback.

CC, how do you intend to address the above matters?

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Re: Server Downtime and Data Loss

Postby Orwell on Fri Oct 04, 2013 9:41 am

Thank you for the good reminder that I waste too much time on this site.
(This is a personal realization, not a comment on the CC product itself.)
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Re: Server Downtime and Data Loss

Postby casper on Fri Oct 04, 2013 9:49 am

Won a game last night and 100+ points. After the reversion, the player before me got to go again and eliminated me. :( Gah.
Last edited by casper on Fri Oct 04, 2013 9:50 am, edited 2 times in total.
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Re: Server Downtime and Data Loss

Postby frankiebee on Fri Oct 04, 2013 9:49 am

Haha, I don't really mind about the turns I have to do again, the great rolls that are now vanished, the fact that we have to start over 4 clan war games again. I just got 2 days extra premium valued at $0,14 :D :D
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Re: Server Downtime and Data Loss

Postby Freaky1 on Fri Oct 04, 2013 9:49 am

Nice work, you should do it more often! The random time machine! :)
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Re: Server Downtime and Data Loss

Postby slankz on Fri Oct 04, 2013 9:57 am

sorry, but i really hate that this happened. i know I'm new to this site but as you can imagine I'm extremely happy to find others that are very good risk players but I don't want a 2nd chance to win a game that I lost. Should be a way to notify admins and have them end games and reward the winners. Just my 2 cents worth.
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Re: Server Downtime and Data Loss

Postby Dako on Fri Oct 04, 2013 9:58 am

frankiebee wrote:Haha, I don't really mind about the turns I have to do again, the great rolls that are now vanished, the fact that we have to start over 4 clan war games again. I just got 2 days extra premium valued at $0,14 :D :D

lol at $0,14
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Re: Server Downtime and Data Loss

Postby Acnoth on Fri Oct 04, 2013 9:58 am

I know that shit happens, but I cannot express how pissed off I am right now. Not at anyone or anything in particular; just pissed off!
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Re: Server Downtime and Data Loss

Postby bigWham on Fri Oct 04, 2013 10:02 am

narutoserigala wrote:http://www.conquerclub.com/game.php?game=13346508

Thank you for attending to the data loss problem. However there are matters that you should also look into as a follow up that cannot be solved merely by crediting us 2 extra days.

Take for example the game above.

Teal had a disastrous turn before the reset. As a result, my team was in command of the game.

After the rollback, teal reset his turn and had a great round!

Now our winning game reversed to a losing game instead due to the rollback.

This is unfair to us considering that it is a tournament game.

Besides that I also had another winning game reversed as a result of your rollback.

CC, how do you intend to address the above matters?

naruto


I can only extend my condolences and apologies. Lots of good and bad luck happens in individual games and this was a (quite unfortunate) piece of bad luck for you. However, appreciate that it is simply not possible for us to go and start manipulating individual games based on how we think they should have gone. Your opponents, for example, may have a very different view of the situation in this game.... as every player in every game has there own perspective on it.

What I can assure you we are doing is putting our efforts in reducing the chances of this type of things happening again, and reducing the impact of any such scenario were it to happen. We are already re-engineering the backup processes, and discussing options for various ways of mitigating these situations. This is best way I can think of to serve the community as a whole on this matter.
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Re: Server Downtime and Data Loss

Postby Teflon Kris on Fri Oct 04, 2013 10:02 am

Do your back-ups more often in future !!!

This could mean nothing more than that you are picking your nose and having a couple of thoughts whilst watching TV.

What I can assure you we are doing is putting our efforts in reducing the chances of this type of things happening again, and reducing the impact of any such scenario were it to happen. We are already re-engineering the backup processes, and discussing options for various ways of mitigating these situations. This is best way I can think of to serve the community as a whole on this matter.


Means nothing - real action has been appreciated so please give us real action and more regular back-ups so you dont have to roll-back so far next time you try to update the messy system previous lazy owners have left.

I'll leave you to send PMs and update the forums for me.

Thanks

:D :D :D :D
Last edited by Teflon Kris on Fri Oct 04, 2013 10:07 am, edited 1 time in total.
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Re: Server Downtime and Data Loss

Postby Butcher89 on Fri Oct 04, 2013 10:04 am

Why the role back?

Why not just pick up where you left off at?!!

This "roll back" (which is BS), might cause a winning game to turn into a losing game.

Terrible management and structure by the Conquer Club Staff.
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Re: Server Downtime and Data Loss

Postby photohippie on Fri Oct 04, 2013 10:05 am

Awesome, that's an extra 24 hours for one of my opponents to dead beat.. Great
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Re: Server Downtime and Data Loss

Postby mrsbaddestbrute on Fri Oct 04, 2013 10:05 am

how do you get your speed games ...cant join any ??????
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Re: Server Downtime and Data Loss

Postby godofcable on Fri Oct 04, 2013 10:06 am

i had better rolls the first time around :(
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Re: Server Downtime and Data Loss

Postby lordlau1 on Fri Oct 04, 2013 10:07 am

Jeez...great work getting them back rolling.
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Re: Server Downtime and Data Loss

Postby morleyjoe on Fri Oct 04, 2013 10:14 am

Glad to see it's all running fine now. To those who are complaining or are pissed off, would you have preferred to find CC did not do backups at all? Having had to replace my share of data on crashed or dead computers, I think it is amazing to see that they were able to get this backup in place and running so quickly. It could have been far worse. Congrats to the team for their hard work is in order.
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Re: Server Downtime and Data Loss

Postby lXeneXl on Fri Oct 04, 2013 10:14 am

Where's the backup of your backup of your backup?:(
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Re: Server Downtime and Data Loss

Postby stevejtr on Fri Oct 04, 2013 10:17 am

shite happens sadly. Well done for getting back up and making what must have been a difficult call
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