Disabling Multi Accounts

[Maugena]

Concise description:

• When disabling a person's account suspected of being a multi, don't disable their ability to talk. People need a chance to defend themselves in case they are falsely accused. (Perhaps just limit the amount of messages or posts they can send/post by day or week until the case is resolved/closed.)
• Don't delete posts of a person suspected of being a multi. There may be evidence against the accusation.

Specifics:

• If a person is using multiple accounts...
  1. Look to see if they've played a single game with that account.
  2. Look at recent posts, if there are any.
  3. When looking at IP addresses the accused user logs in from, if the user claims to be a friend of another user and has used the same IP, but not soley that IP, it's questionable to accuse the user of being a multi.
  4. As a general rule, please think about this logically and do a thorough check (it is quite obvious that my case was not thorough, and I'd argue that it was incredibly illogical.)

This will improve the following aspects of the site:

• The site will become more user-friendly and there will be less hate directed towards the people upholding the site's rules and regulations.

> I apologize for not having a better suggestion, I could think of more to say (that isn't just /rage), but, I'm quite exhausted from this frustration that the site's moderators have afflicted me with.

Thank you for your time, and please, don't continue with these shenanigans.

[TheForgivenOne]

From what i know.

[*]Don't delete posts of a person suspected of being a multi. There may be evidence against the accusation.[/list]

That doesn't happen.

I see posts from multi's that have been busted still.

[*]If a person is using multiple accounts...
1. Look to see if they've played a single game with that account.
2. Look at recent posts, if there are any.
3. When looking at IP addresses the accused user logs in from, if the user claims to be a friend of another user and has used the same IP, but not soley that IP, it's questionable to accuse the user of being a multi.
4. As a general rule, please think about this logically and do a thorough check (it is quite obvious that my case was not thorough, and I'd argue that it was incredibly illogical.)[/list]

A. It doesn't matter if they have played a single game with the account or not. You clicked the box that says "I will not create multiple accounts"
B. Doesn't matter, a majority of the community doesn't post in the forums. And for those who do, the Multi Hunters DO look at posts. They check for consistency in what people say in the forums, and how they play the game.
C. Well, all of a sudden hundreds of people create accounts, and say "It's my friend though"
D. The Multi Hunters DO a thorough check.

Let me ask you this. Do you expect the Moderators to be perfect on this site? Is any type of business/person perfect? No, everybody makes mistakes. From time to time the Multi-Hunters make mistakes. And there is a way you can contact people on this site if you are "Busted" It's called an E-Ticket

[Maugena]

I apologize, I did not know about the e-ticket thing, nor did I make an attempt to search for such a feature, I am at fault there.
However...

From what i know.

[*]Don't delete posts of a person suspected of being a multi. There may be evidence against the accusation.[/list]

That doesn't happen.

It definitely happened to me.

A. It doesn't matter if they have played a single game with the account or not. You clicked the box that says "I will not create multiple accounts"

Yeah, I agreed to that. I have abided by that rule. To me, however, the main point of not having multiple accounts is to keep users from ganging up in games - an unfair advantage.

B. Doesn't matter, a majority of the community doesn't post in the forums. And for those who do, the Multi Hunters DO look at posts. They check for consistency in what people say in the forums, and how they play the game.

What's the point of banning people that post with multiple accounts? Does it hurt the website?
And, also, if they do actually check the forums, I had written a response rejecting the idea of being a multi of a person that wasn't even the person the actual moderators suspected of being a multi.
I had said specifically that I was a friend of the OP and that I had joined the site specifically to discuss things and debate things and that I was not going to be playing any games.

C. Well, all of a sudden hundreds of people create accounts, and say "It's my friend though"

That's legit, however, I'm sure there's a way to prevent a suspicious user from creating more accounts through a specific IP.

D. The Multi Hunters DO a thorough check.

I'm not terribly confident that they did that for me.

In summation, I really can't see how they came to their conclusion. I don't expect people to be perfect, but I think a revision would do wonders. I'd rather not take the time to revise my input now, because my problem, specifically, is now resolved, so I am through trying to bring about change. Thanks for the response, though, I'm glad to have been heard at least.

[TheForgivenOne]

From what i know.

[*]Don't delete posts of a person suspected of being a multi. There may be evidence against the accusation.[/list]

That doesn't happen.

It definitely happened to me.

Then either they wiped your old account off the site, or something else happened. Due a search on Duality. He's been busted here MANY times, and i see his and his multi's accounts posts ALL over.

A. It doesn't matter if they have played a single game with the account or not. You clicked the box that says "I will not create multiple accounts"

Yeah, I agreed to that. I have abided by that rule. To me, however, the main point of not having multiple accounts is to keep users from ganging up in games - an unfair advantage.

Actually, it's that, AND to stop Freemium players from getting past the 4 Game rule. For farming accounts to get more points, and in some occasions for high rank players, playing games they love without risking their Score.

B. Doesn't matter, a majority of the community doesn't post in the forums. And for those who do, the Multi Hunters DO look at posts. They check for consistency in what people say in the forums, and how they play the game.

What's the point of banning people that post with multiple accounts? Does it hurt the website?
And, also, if they do actually check the forums, I had written a response rejecting the idea of being a multi of a person that wasn't even the person the actual moderators suspected of being a multi.
I had said specifically that I was a friend of the OP and that I had joined the site specifically to discuss things and debate things and that I was not going to be playing any games.

It's the rules of the site. Doesn't matter if you are here to play, or to help move the site along. 1 Account per user.

C. Well, all of a sudden hundreds of people create accounts, and say "It's my friend though"

That's legit, however, I'm sure there's a way to prevent a suspicious user from creating more accounts through a specific IP.

They do have ways. As i said, they examine how the player plays the game, how they speak.

D. The Multi Hunters DO a thorough check.

I'm not terribly confident that they did that for me.

They did. They don't just do a simple IP check, go "Oh, same IP" and Ban. They know that people play off the same IP, such as Brothers, Hubby/Wife, etc etc.

In summation, I really can't see how they came to their conclusion. I don't expect people to be perfect, but I think a revision would do wonders. I'd rather not take the time to revise my input now, because my problem, specifically, is now resolved, so I am through trying to bring about change. Thanks for the response, though, I'm glad to have been heard at least.

They obviously looked over the evidence, and thought you were. IF you actually see most C&A reports, they usually take more than 24 hours to bust some. If they just did a simple IP check, cases would be open shut in a couple minutes. But if they busted you on an old account, and you now have THIS one, i'm pretty sure they are going to Guest you again. You have to send in an E-Ticket, or you are going to be banned without another chance from CC. I have helped a lot in the C&A section of the forums for a good 8 months now. They don't go easy

[king sam]

Do you think that your the 1st person to give the "I'm playing with friends/relatives/significant other from the same household" excuse?

It happens in 90% of the cases and any time someone feels that the ruling of being a multi or any other violation that is handed down is found in an error then they can open up an E-Ticket and it will be revisited again by other hunters/mods. The advice to open up an E-Ticket is widely spread all over the site to include being in the guidelines as well as in the C&A forum.
Correct me if I'm wrong, but once Busted as a multi you can still access the site and communicate with us via this function right?

Also posts are not deleted.
We use a plethora of tools to our disposal to reach a decision on someones account. None of us take it lightly, and 95% of the time its usually more then one of us that are in agreement with the decision before its ruled upon.

Obviously I'm not going to give out the blueprint on what we check for cause that would be silly, but I will say we check for a lot. If someone is violating rule 1 or 2 we can tell. If someone is honestly playing from the same household we can tell. Sometimes we make mistakes because at the time of the investigation the evidence presented itself one way and then presented itself differently later. We are human and we take ownership for those mistakes. Our job is a tough one and not a well liked one. We are trusted with helping to maintain this site in a fashion that remains a fair place for all to come and enjoy themselves without fear of being violated one way or another.

So in summary

• we do not disable your ability to talk once found Guilty of having a multiple account. You can dispute the ruling via an E-Ticket.
• Posts are not deleted.
• And we do all that and more from what you have listed in your specifics portion.

I'm sorry that you were one of the 3% on here that got Busted wrongfully. But the error was fixed, and the integrity of the site was kept. Good Luck,

KS