IcePack wrote:Army of GOD wrote:every single company that has paid membership does this. it's not out of the ordinary at all
Including every online game w/ memberships that I've played. I was actually surprised when I first joined the site that it WASNT an ongoing thing and that I had to redo it every time. And it's only gotten more popular / prevalent in the gaming community since.
While I agree it wasn't clear in the beginning and info was lacking for a very short period of time, it was changed fairly quickly and both "subscription" added and he terms and conditions description made it pretty clear to me
Well every single company is a big call. However, my issue is not the recurring part but the fact that it is not clearly displayed. As I said, subscription does not necessarily mean automatically recurring. This is where it should be clearly mentioned yet it is not. The only way I found out was that PayPal sent me an email saying BigWham LLC had requested the payment be recurring.
Despite all the complaints that people are confused I note it still hasn't changed. How hard would it be to put a line in saying it is a recurring payment or change the line item description to include "recurring".
The normal method of performing this highly complex task is to have a check box (usually pre-checked) to consent to the recurring part of the transaction.
What happens here? I was told initially by BigWham and then again by IcePack that it is clearly stated if you click through to terms. BW thought it unusual that I didn't read the terms prior to signing up. I explained that Terms is usually a bunch of legal bullshit that no one reads.
Apparently I am meant to read the Terms to find out the payment is recurring. nearly 10,000 words!!
Well as noted they help a little, it opens the page at a place I only need to read through three paragraphs to find it. Thanks, that's so much easier than putting it on the payments page.
In fact I notice the checkout also doesn't mention a currency. That's ok though. Its clearly stated in the Terms after the first 1700 words that its US Dollars. That's a much better place for trivial information like that, rather than cluttering up the checkout page. I am sure most online sites don't mention a currency...