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Sorry for the Inconvenience

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Sorry for the Inconvenience

Postby agentcom on Tue Jan 22, 2013 3:17 pm

The site was down briefly between 14:47 and 15:16 today January 22. We are aware of the problem and trying to ensure it doesn't happen again! We apologize for any inconvenience.

[EDIT: ... and again between 17:37 and sometime before 18:20]
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Re: Sorry for the Inconvenience

Postby qwertylpc on Tue Jan 22, 2013 3:50 pm

Apology accepted
-qwertylpc :D 8-) :lol:

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Re: Sorry for the Inconvenience

Postby RoOkAz on Tue Jan 22, 2013 6:34 pm

and again :D
You are the best feudal partner EVER. If you need the best player to team up with people...here is the man.
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Re: Sorry for the Inconvenience

Postby rdsrds2120 on Tue Jan 22, 2013 6:35 pm

To expand on what happened and why:

During a routine database cloning (for backup purposes), something went amiss. I assure you that it is fixed now and this was completely erratic behavior unforeseen by our tech guys. We have isolated the problem and it is being fixed as you read this! Everything is back to normal now, but you may have to log out and back in to get full functionality. Casual games are going to have time added to them shortly. As for speed games, I apologize, but there isn't much that we can do!

Good luck CCers, we'll be keeping it online from now 8-).

BMO
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Re: Sorry for the Inconvenience

Postby TeeGee on Tue Jan 22, 2013 6:38 pm

rdsrds2120 wrote:To expand on what happened and why:

During a routine database cloning (for backup purposes), something went amiss. I assure you that it is fixed now and this was completely erratic behavior unforeseen by our tech guys. We have isolated the problem and it is being fixed as you read this! Everything is back to normal now, but you may have to log out and back in to get full functionality. Casual games are going to have time added to them shortly. As for speed games, I apologize, but there isn't much that we can do!

Good luck CCers, we'll be keeping it online from now 8-).

BMO


Did you spill your beer again?? :lol: :lol:
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Re: Sorry for the Inconvenience

Postby rdsrds2120 on Tue Jan 22, 2013 7:05 pm

Update:

For speed games, if everyone got kicked out of the game, please open an eTicket and we will look into it.

Thank you for your time.

BMO
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Re: Sorry for the Inconvenience

Postby chapcrap on Tue Jan 22, 2013 8:11 pm

What if someone missed a turn in a casual game?
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Re: Sorry for the Inconvenience

Postby SaviorShot on Tue Jan 22, 2013 8:20 pm

Then u r deferred 3 troops =]
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Re: Sorry for the Inconvenience

Postby IcePack on Tue Jan 22, 2013 8:44 pm

chapcrap wrote:What if someone missed a turn in a casual game?


Or clan game
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Re: Sorry for the Inconvenience

Postby Bruceswar on Tue Jan 22, 2013 11:34 pm

IcePack wrote:
chapcrap wrote:What if someone missed a turn in a casual game?


Or clan game



Casual games are all 24 hour games.
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Re: Sorry for the Inconvenience

Postby betiko on Wed Jan 23, 2013 6:35 am

so did you catch the alien that stole the time continuum unit?
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Re: Sorry for the Inconvenience

Postby ManBungalow on Wed Jan 23, 2013 11:07 am

Bruceswar wrote:Casual games are all 24 hour games.

Thanks ijex.
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Re: Sorry for the Inconvenience

Postby Gilligan on Wed Jan 23, 2013 11:12 am

I believe that he is implying clan games are more important than other games :ugeek:
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Re: Sorry for the Inconvenience

Postby agentcom on Sun Mar 10, 2013 6:39 pm

Archived (by someone else), Indexed and Locked
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