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Logging In

PostPosted: Sat Oct 22, 2022 5:08 pm
by JLiverwurst
I have a friend I convinced to come back here, but he's changed jobs and no longer can access his old e-mail account from work. Is there any way he can recover his old ConquerClub password in order to log in?

Re: Logging In

PostPosted: Sat Oct 22, 2022 6:11 pm
by TeeGee
JLiverwurst wrote:I have a friend I convinced to come back here, but he's changed jobs and no longer can access his old e-mail account from work. Is there any way he can recover his old ConquerClub password in order to log in?


Get them to put in a support ticket
https://support.conquerclub.com/

give us details of the old email address and a new active email address to use

Also as much information as possible that links them to the account, so we can match.

Once that is done, then we can do a password reset