Snaps occaionally not working for a round
Posted: Fri Jan 20, 2023 2:26 pm
I've been able to replicate this on different browsers, different operating systems, and different devices (computers and phones). I am not using any add-ons.
I think this is the third time I've seen it happen. The current issue is Game 22217636. I previously reported it here: viewtopic.php?f=472&t=236984&p=5229190 and I suspect it's the same thing as was reported here: viewtopic.php?f=472&t=237568&p=5246476 I did not file a report the second time it happened, but I thought I'd go ahead and do so now.
The first two times this happened, it was prior to the first turn in a game and I was attempting to grab the initial snap. The most recent turn, I was able to take a snap in the first round, but after completing my turn in round 2, the auto snapshot never showed up in the game chat area. I tried to manually take a snapshot, and it shows up in the Snaps panel but not in the chat window. As soon as I refresh the browser, the snap disappears altogether. Previously, the snaps started working again in the following round. Based on other reports, I suspect that will also be the case here. In my original report, both my teammate and I were unable to take snapshots for that opening round. My guess is that the snapshot is encoded in a way that is incompatible with the chat window. I can't figure out a way to grab the text of the snapshot right now to help with debugging it, but if someone has some ideas, I'm happy to try to help figure out the source of this bug.
I think this is the third time I've seen it happen. The current issue is Game 22217636. I previously reported it here: viewtopic.php?f=472&t=236984&p=5229190 and I suspect it's the same thing as was reported here: viewtopic.php?f=472&t=237568&p=5246476 I did not file a report the second time it happened, but I thought I'd go ahead and do so now.
The first two times this happened, it was prior to the first turn in a game and I was attempting to grab the initial snap. The most recent turn, I was able to take a snap in the first round, but after completing my turn in round 2, the auto snapshot never showed up in the game chat area. I tried to manually take a snapshot, and it shows up in the Snaps panel but not in the chat window. As soon as I refresh the browser, the snap disappears altogether. Previously, the snaps started working again in the following round. Based on other reports, I suspect that will also be the case here. In my original report, both my teammate and I were unable to take snapshots for that opening round. My guess is that the snapshot is encoded in a way that is incompatible with the chat window. I can't figure out a way to grab the text of the snapshot right now to help with debugging it, but if someone has some ideas, I'm happy to try to help figure out the source of this bug.