Unfortunately, investigating and dealing with cheaters is time consuming and difficult. Accusations arrive via this forum or via the contact form and I can only find time to investigate some of them.
Using public information in the games and non-public information (such as the email address and login history) I attempt to find evidence that Rule #1 or Rule #2 has been violated. If so, I send an email warning and ban the accounts from playing in the same game.
Too often the evidence is inconclusive and I don't know what to do. Two roomates may play from the same computer one after another. They may seem like multis but they are not. Are they collaborating offline? Who's to say? And if they do collaborate offline but are teammates in a doubles game, is that against the rules? Of course, players kilometers apart can make a secret alliance, but it's hard to tell if that suspiciously undefended border isn't by accident or by strategy.
Starting next month I'd like to develop a new fair play system with these characteristics:
- It will allow me to focus on improving the game instead of enforcing the rules.
It will do something useful in situations where there is suspicion but the evidence is not clear.
It will measure negative player experiences and use that as evidence.
- A complaint form. Use it to file a complaint on other players, specifying the nature of the accusation (e.g. Rule #1 or Rule #2) and providing evidence (e.g. game numbers). It will automatically send a notice to the accused and go on their record. I hope this will be enough to stop some first time cheaters who may be ingnorant of the rules. The form will not be anonymous and there will have to be limits in place to prevent abusive complaints.
A fair play rating, so that you can tell if your opponent has many complaints or few, kinda like the stars on eBay.
A disciplinary committee. A handfull of trusted premium players will investigate players with enough complaints filed against them and decide on corrective action. I will provide the committee members with tools to help their investigation.
How do you think we can make Conquer Club organically self-enforcing?
But I am trustworthy. Unless sum1 calls me names bcoz i'm in a wheelchair
If you could reduce this problem 40 - 50% or so as Scarus has outlined, that is an awful big chunk of potential grief severed from the site you cant hardly overlook, to make this an easy, smoothe & working process. Stars as on ebay can be as good as they are bad & vica-vesa & can get complicated down the road with time. Discipline groups ect. can get messy & lead to harmful hateful forum content, that quite frankly turns many other people off & sends them packing, or just creates other hidden bs to emerge some day down the road on its own. If this big a chunk of the probs can be solved by doing connection restriction discussed, i think a community elected Umbudsman could handle the rest of it with your special tools lack, & do the complaint taking, investigating, reporting & filing of unbiased info in a very detailed & complete report for you to review weekly or whatever & do as neccissary for implementation of any punishments needed......Srry here lack.......but thats why you are getting the 
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